The SignalHQ User Guide

SignalHQ is an anonymous feedback platform. You (or your organization) share a link; anyone who opens it can send you honest feedback without creating an account or revealing who they are. You read everything in one dashboard, organize feedback around specific questions, and can even reply to anonymous senders without ever learning their identity.

There are two sides to SignalHQ, and this guide covers both: receiving feedback (needs an account) and sending it (never needs one).

1. Sign up and verify your email with the 6-digit code we send you.
2. Log in — you land on your dashboard with a personal organization already set up.
3. Copy your organization's feedback link from the dashboard and share it anywhere: Slack, email signature, social bio.
4. (Optional) Create a question to collect feedback on something specific — each question gets its own shareable link.
5. Watch responses arrive on your dashboard. That's it.

Signing up takes a username, your name, an email address, and a password:

• Usernames are 4–20 characters — lowercase letters, numbers, and underscores. Typing uppercase is fine; we lowercase it for you, and Abc and abc are the same username. The signup form checks availability as you type.
• Passwords need at least 8 characters with an uppercase letter, a lowercase letter, a number, and a special character.
• Email verificationis required before you can log in. We email you a 6-digit code that expires after 5 minutes; enter it on the verify page and you're in.

Forgot your password? Use the reset link on the login page — we email you a code to set a new one. You can log in with either your email or your username.

Every account has shareable links that anyone can open:

• Organization page — /o/your-org. Your public landing page: it lists your active questions and has a general feedback form. Copy it from the dashboard with one click.
• Question links — /o/your-org/q/abc12345. Each question gets its own link so you can ask for feedback on one specific thing.
• Personal link — /u/your-username. The original SignalHQ link; it still works and forwards visitors to your organization page.

Not ready for feedback? Flip the “accepting messages” switch on your dashboard and senders are politely turned away until you flip it back.

A question is a focused feedback prompt — “What should we change about our sprint process?” — with its own link and its own pile of responses. Create them from the dashboard with a prompt (up to 500 characters) and an optional longer description. You can deactivate a question at any time to stop new responses without deleting what you've received.

Questions come in two visibilities:

• Public (default) — anyone with the link answers anonymously, no account needed.
• Internal— no public link at all. Only logged-in members of your organization can answer, and each member's answer becomes a private back-and-forth thread that only they and the org's owner/admins can see — never other members. Use this for check-ins, retros, or sensitive topics inside a team.

The dashboard is your inbox. The sidebar lists your questions; click one to see only its responses, click it again to go back to the general view (your org link and general messages). Messages show when they arrived, and you can delete any message you don't want to keep.

If you belong to several organizations, the organization switcher in the dashboard flips your whole view between them — each org has its own questions, messages, and members.

You can reply to an anonymous message without ever knowing who sent it. When someone submits feedback, they get a private receipt link to save; your reply appears there when they check back. Neither side learns anything about the other.

Replying speaks for your organization, so it's limited to owners and admins (see roles).

Someone shared a SignalHQ link with you? Open it, type your message, hit send. That's the whole process — no account, no name, no email.

• You stay anonymous. Recipients never see who sent a message. (We briefly keep limited technical data like IP addresses purely for rate limiting — it is never shown to recipients.)
• Save your receipt. After sending, you get a private link — bookmark it. If the recipient replies, the reply appears there. Lose the link and there's no way to recover the conversation (that's the price of anonymity).

  

• Be decent. Clearly abusive, hateful, or threatening messages are blocked before they send, and submissions are rate-limited to deter spam.

Everything in SignalHQ lives inside an organization. When you sign up, we create a personal one for you automatically — you're its owner, and your feedback links point at it. You can rename it, or create additional organizations (a company, a side project, a community) from the organization switcher and hop between them.

Each organization has its own slug (the /o/… link), members, teams, questions, and messages — nothing leaks between organizations.

Your role is per-organization — you can be an owner of your personal org and a plain member somewhere else.

Admins can't act on people at or above their own rank — only an owner can promote, demote, or remove an admin.

Teams split a bigger organization into groups — Engineering, Design, Marketing — and a person can belong to several. Questions can be scoped to a team or left org-level.

Scoping controls visibility: owners and admins see everything, but a member only sees org-level questions plus the ones scoped to teams they're actually in. A question for the Design team stays inside the Design team.

Owners and admins invite people by email from the organization page, choosing their role (admin or member — ownership isn't granted by invite) and optionally dropping them straight into a team. The invitee gets an email with a single-use link; opening it shows the invitation, and they can accept with an existing account or sign up first — the invite survives the detour.

Each person can have one live invitation per organization at a time, and pending invites can be revoked from the members page.

Plans are per-organization and mainly change how many teams it can have: Free allows 2 teams, Pro allows 10, and Enterprise is unlimited. Feedback itself is never capped on any plan.

SignalHQ is in early access, so every plan is currently free — owners can switch tiers on the organization page, and you can compare them any time on the pricing page.

Account settings (under your dashboard) shows your profile, your current plan with a shortcut to the pricing page, and account deletion. Deleting your account removes organizations only you own — if an org you own still has other members, transfer ownership or remove them first, so a team never loses its workspace by surprise.

• Enter sends in every composer; Shift+Enter adds a new line. (On phones, Enter just makes a new line as usual.)
• Click a selected question again in the dashboard sidebar to jump back to the general view.
• Dark mode lives behind the moon button in the navbar.
• Stuck or found a bug? Email nishchay.agar@gmail.com.